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Hotel & Resort Property Management System

Run your hotel from one connected workspace

InnFlow brings reservations, front desk, guest accounting, housekeeping, night audit, and reporting together so your team can stay focused on the guest experience.

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ReservationsFront DeskHousekeepingNight Audit
Today · Business Date
Good morningFront Desk Overview
New Reservation
Occupancy78%
Arrivals18
Departures11
Room status
Today

12 rooms ready

5 being cleaned

2 need attention

✓
Room 412Ready for arrival
☾
Night AuditBusiness date controlled
One operating viewReservations, guests, rooms, folios, and operational status stay connected.
Hotel business dateNight Audit advances the business day through controlled checks and traceable runs.
Auditable actionsSensitive reservation, financial, room-status, and administrative activity stays traceable.

Core PMS

The hotel workflow, connected end to end

InnFlow brings the daily operational modules your team relies on into one consistent property-management workspace.

Guest Profiles

Keep searchable guest profiles with contact details, preferences, notes, document references, and stay history links.

Reservations

Create, update, and cancel reservations with guest, room, rate, occupancy, guarantee, and controlled status information.

Reservation Calendar

View rooms and reservations across dates with status, room assignment, arrival, and departure visibility.

Arrivals & Check-in

Work from the arrival list, verify guests, validate room assignments, and complete controlled check-in transitions.

Folios

Manage room charges, extras, credits, adjustments, transfers, running balances, and folio open or close controls.

Payments

Record cash, card, bank, and e-wallet payments, deposits, refunds, allocations, references, and payment history.

Housekeeping

Give housekeeping a room-status board with controlled clean, dirty, occupied, inspected, and service states.

Night Audit

Validate the hotel business day, post scheduled room charges, review exceptions, and advance the business date safely.

Core Reports

Review occupancy, arrivals, departures, in-house guests, room status, revenue, payments, and folio balances.

Product roadmap

What’s next for InnFlow

These capabilities are planned for upcoming releases and are shown separately from the features available today.

View all upcoming features
Coming Soon

Maintenance

Plan, assign, and follow property maintenance work alongside daily hotel operations.

Coming Soon

Corporate accounts

Support company relationships and account-based stay activity in a dedicated operational workflow.

Coming Soon

Travel agents

Manage travel-agent relationships and reservation attribution in a dedicated workflow.

Coming Soon

Groups

Coordinate group stays, room blocks, and shared reservation context more efficiently.

Connected operations

Designed around the handoffs that matter

The reservation does not stop at booking. InnFlow keeps the operational chain visible as guests arrive, rooms change state, charges post, payments settle, and the business date closes.

01

Reservations → Front Desk

Availability, reservation details, arrivals, room assignment, and check-in share the same operational context.

02

Stay → Guest Accounting

Folios, room and extra charges, payments, credits, adjustments, and final settlement remain tied to the stay.

03

Check-out → Housekeeping

Room status moves into the housekeeping workflow after departure and affects future sellable inventory.

04

Operations → Night Audit & Reports

Daily exceptions, postings, business-date controls, reports, and audit history support a clean operational close.

For hospitality teams

Flexible enough for different property styles

Keep the same core operational discipline while presenting InnFlow in the context of your property type.

Hotels

Connect reservations, front desk, guest accounting, room operations, housekeeping, night audit, and reports in one operating flow.

Hotels that want a clear shared workspace for daily property operations.

Resorts

Coordinate room inventory, arrivals, guest stays, housekeeping, settlement, and business-day controls across a resort operation.

Resorts that need consistent room and guest workflows across a larger operating environment.

Boutique Properties

Keep a guest-focused operation organized with straightforward reservation, room, front desk, folio, and housekeeping workflows.

Boutique hotels that value operational clarity without unnecessary complexity.

Small & Mid-sized Properties

Give a lean hospitality team one place to manage the core reservation-to-check-out workflow and daily reporting controls.

Independent and growing properties that need a practical core PMS foundation.

How it works

A practical path from setup to daily close

InnFlow follows the hotel business day instead of treating each module as an isolated screen.

  1. 01

    Configure your property

    Set property details, room types, rooms, operating defaults, taxes, policies, and branding.

  2. 02

    Set rooms, rates & reservations

    Maintain rates and availability, guest profiles, and reservations from a shared source of truth.

  3. 03

    Run daily hotel operations

    Work arrivals, check-in, folios, payments, housekeeping, departures, and check-out in connected flows.

  4. 04

    Close & review the business day

    Use Night Audit to control the business date, then review operational and financial summaries.

Questions

A few things teams ask before a demo

Get a quick view of product scope and the demo process.

What hotel operations does InnFlow cover?

InnFlow covers core property setup, rooms and rates, availability, guest profiles, reservations, front desk workflows, folios and payments, housekeeping, night audit, reports, users and permissions, and audit logs.

Is InnFlow designed for both hotels and resorts?

Yes. The core PMS workflow is designed for hotel and resort operations, with content and configuration that can be adapted to the way each property is organized.

How much does InnFlow cost?

InnFlow uses a Contact for Pricing approach at launch. Request a demo and share your property requirements so pricing can be discussed in context.

What should I include in a demo request?

Share your property type, approximate room count, and the workflows or operational challenges you want to discuss. This helps make the demo conversation relevant to your property.

Does InnFlow support a hotel business date and night audit?

Yes. InnFlow keeps the hotel business date distinct from the system date and advances it through a controlled Night Audit workflow after required checks are completed.

InnFlow Hotel PMS

Ready to see InnFlow with your property in mind?

Tell us how your hotel operates and we’ll make the product conversation relevant to your team.
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